Data Act

EU Data Act – General Information and Data Protection Notice

The EU Data Act (Regulation (EU) 2023/2854) comprehensively regulates access to data as well as rights to data generated through the use of so-called connected products (e.g., charging stations, vehicles) and related services (e.g., apps).
The objective of the regulation is to create fairer, more transparent, and innovation-friendly framework conditions for the use of both non-personal and personal data within the EU.
Further information on the EU Data Act can be found at the following link:

Link to EU legislation

Your Data, Your Rights

In accordance with the EU Data Act, we uphold the principles of transparency and fairness when exchanging data. The regulation ensures that data generated by users is accessible under clearly defined conditions, with security and legal compliance being our top priorities.

Key aspects of the EU Data Act:

  • Individuals and businesses have the right to access the data they generate.

  • Users can request their data for their own use or share it with selected parties.

  • Data exchange takes place under strict security measures and legal safeguards.

Public authorities may only access certain data under exceptional circumstances – e.g., in emergencies or where there is an overriding public interest. All such requests are handled in accordance with the applicable legal frameworks to ensure compliance and data security.

Further information can be found at the following link:
Link to VW GIS AG’s information obligation website
Link to pre-contractual information

User Types

The EU Data Act defines different types of users, each with specific rights and obligations regarding data access and usage. Whether you are an individual, a business, a third party, or a public authority determines how you may interact with and use the generated data.

Private Users

A private user is a natural person who owns a connected product, has been contractually granted temporary rights to use the connected product, or uses related services.

Your rights include:

  • Access to your data (data access)

  • Granting access rights to third-party services

  • Use of the EU Data Act portal for data requests

Further information and access to your data can be found at the following link:
Link to the EU Data Act portal

Business User

A business user is a legal entity (e.g., company) or organization that owns a connected product, has been contractually granted temporary rights to use the connected product, or uses related services.

Your rights include:

  • Access to your data (data access)

  • Secure sharing of this data with partners and service providers

  • Use of the EU Data Act portal for data requests

Further information and access to your data can be found at the following link:

Link to the VW GIS AG Data Hub

Third Parties

A third party is a company or organization – e.g., an insurer or service provider – to whom the user grants access to the data they have generated.

Your rights include:

  • Requesting the data necessary for your product or service

  • Use of the EU Data Act portal for data requests

Further information and access to the data can be found at the following link:
Link to the VW GIS AG Data Hub

Public Authorities

Public authorities are state bodies or organizations that may only request data in exceptional cases.

Your rights/obligations include:

  • Access to specific data only under particular circumstances (e.g., public safety, emergencies, regulatory purposes)

  • Ensuring that data usage is carried out responsibly and in the public interest

Further information and access to the data can be found at the following link:
Link to the website for public bodies and authorities

Data Protection under the General Data Protection Regulation (GDPR)

When we process your personal data in connection with the EU Data Act, the provisions of the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR) continue to apply.

Volkswagen Group Charging GmbH has appointed VW GIS AG as a data processor responsible for operating the above-mentioned portal and for providing the data required under the EU Data Act. For this cooperation, all data processing agreements required under the GDPR have been concluded, and appropriate technical and organizational measures have been implemented.

Below you will find the privacy notice related to the implementation of the EU Data Act. It provides information on how data is processed under the EU Data Act, what rights you have as a user, and how you can exercise those rights.
Link to the Privacy Notice