Elli site consulting services

Easily maintain and operate your charging site

We make sure your charging site stays up and running.

On-site service for your charge points

Elli maintenance service

High availability thanks to perfectly maintained charging infrastructure: on request, we also take care of professional repairs on site, and complete all the maintenance and inspections as stipulated by law or the equipment manufacturer.

Regular maintenance

Completion of the prescribed regular maintenance.

Functional check

Technical inspection of your charging stations according to legal requirements and/or the manufacturer’s specifications.

Repair

On-site maintenance and repairs by certified technicians.

Customer service, remote maintenance, scheduled maintenance and repair service for charge point operators

Elli Services offers a modular range of services for charging locations. This gives you the flexibility to integrate only the services you need into your existing operations.

Our range of services

Elli customer service

We are here both for you and your customers. Competent and dependable.​ With phone and email support in multiple languages.

Monitoring and remote maintenance

As needed, a status check is made for your charge points, followed by prompt troubleshooting via remote maintenance and competent advice – to minimise downtimes.​

Trained personnel

All services are carried out by certified technicians.

Elli maintenance and repair service

Coordination of onsite servicing for your charging stations. This includes regular maintenance as required under the German DGUV3 accident prevention regulations, functional checks specified by manufacturers, troubleshooting and repairs.

You receive the following

The choice is yours: selected services or all services for your charging stations from a single provider.

Example 1:

You want to use all Elli services, from first and second level customer support with remote intervention and scheduled maintenance through to onsite repair services. Then you will have complete peace of mind as Elli handles practically all of the tasks related to your charging infrastructure.

Example 2:

You want to handle troubleshooting, onsite service and maintenance yourself. Of course, you can still book the Elli business service on a standalone basis to support your company and customers. 

Get in touch with us today

Simply fill out our form and we'll get back to you about energizing your business.

Interested?

Share with us the e-mobility vision you have for your employees – we'll show you how to make it reality. Talk to us and arrange a no-obligation consultation.

charging solutions

Which charging options do you have now or plan to implement in the future?

When you submit this form, Volkswagen Group Charging GmbH shall collect, process and use the above personal data to process your request. You can find the data protection declaration of Volkswagen Group Charging GmbH here. If you wish to receive personally tailored advertising from Volkswagen Group Charging GmbH in addition to your request, please provide your consent below.

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Possibility of revoking consent

You can of course revoke your consent at any time without giving reasons to Volkswagen Group Charging GmbH. You can revoke consent for the future via e-mail to privacy@elli.eco and by using the contact data provided in the legal notice. You can find the data protection declaration of Volkswagen Group Charging GmbH here.

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Site charging made easy

Elli develops, designs, and builds custom charging solutions for businesses. But we don't stop there. We support the ongoing operation of your site - from customer service to regular maintenance and repair. On top of that, Elli's Site Management Console software makes it easy for you to manage your charging sites.

Manage your site