Legal notice

Volkswagen Group Charging GmbH

Volkswagen Group Charging GmbH is a limited liability company incorporated under German law with its registered office in Berlin. Elli is a brand of Volkswagen Aktiengesellschaft, which is used by Volkswagen Group Charging GmbH.

Board of Management:
Giovanni Palazzo (CEO)
Mark Möller (CTO)
Dr. Tobias Canz (CFO)
Dr. Niels Bosse (CHRO)

Postal Address: Karl-Liebknecht-Str. 32, 10178 Berlin
Phone number: 00800 – 35541111*

Volkswagen Group Charging GmbH is entered in the Commercial Register of the Local Court of Charlottenburg (Amtsgericht) under the number HRB 208967 B.

The sales tax identification number of Volkswagen Group Charging GmbH is DE319539746.

Responsible for the content according to § 55 para. 2 RStV (Rundfunkstaatsvertrag)
[German Interstate Broadcasting Agreement]:
Giovanni Palazzo
Karl-Liebknecht-Str. 32
10178 Berlin

Conception, graphics, programming of the website
Volkswagen Group Charging GmbH & FORMER 03 GmbH

The European Commission is providing a platform for online dispute resolution (ODR), which you can reach at There, your request will be forwarded to the appropriate conciliation body.

Volkswagen Group Charging GmbH is neither willing nor obliged to participate in any dispute resolution proceedings before a consumer arbitration body.

Last revision March 2024

*Free phone number. Calls from mobile networks may be subject to charges depending on the provider. If your telephone provider does not support this number, please ask him to enable "00800"-numbers or call +49 5361 3790510. The costs depend on the respective tariff of your provider. Roaming charges may apply when calling from abroad.