Customer portal

Volkswagen Naturstrom

You want 100% sustainable electricity wherever you are. At home, and on the move. We have good news.

Reduce your personal carbon footprint with electricity based on renewable energy sources.

Volkswagen Naturstrom benefits

Find out more about how you can benefit from our Volkswagen Naturstrom tariffs. In addition to reducing your CO2 footprint, we are at your side as a reliable partner:

100% natural electricity

Get electricity from 100% renewable sources for your home and e-vehicle. It’s fast, affordable and sustainable. And regularly certified by TÜV NORD.

Reliability and continuity

We guarantee reliability from day one. We make certain you can easily switch providers – no hassle, no worry, and definitely no interruption to your power supply.

Full compatibility and future security

Volkswagen Naturstrom is compatible with all products of Volkswagen Group and many other manufacturers – today and in the future.

Improve your eco footprint

With Volkswagen Naturstrom, you can actively reduce the carbon footprint of your electrical appliances and vehicles – also during their service life.

Fair contracts and communication

Set the bar high – we’ll deliver. With straightforward tariffs, great value for money, transparent billing, and excellent customer service.

It's easy to switch

It takes just minutes to check availability and request a change of provider. We take care of the rest.

  • We give notice to your current provider for you – you don’t have to do it yourself.

  • There is no interruption to your power supply.

Zurücklehnen
Tarif wählen
PLZ und Haushaltsgröße eingeben
Three simple steps to sustainable green power
3. Sit back and relax
Three simple steps to sustainable green power
2. Choose tariff
Three simple steps to sustainable green power
1. Provide postcode and household size

Your tariff

Blue

Green electricity tariff with a short contract term
  • Limited price guarantee for the first 12 months²

  • 12 months minimum contract term

Classic

Green electricity for your home. It couldn't be simpler.
  • Full price guarantee for the first 12 months¹

  • 24 months minimum contract term

Connect

The first smart household electricity tariff for drivers of VW electric cars or plug-in hybrids
  • Limited price guarantee for the first 12 months²

  • 12 months minimum contract term

  • Your own personal contribution to the transition to renewable energy: charge whenever there is plenty of green electricity available

  • Discount of up to €100 (per contract year) on your electricity bill with Smart Charging

  • No need to install a smart meter

¹ Volkswagen Naturstrom Classic: Elli offers a full price guarantee for a period of 12 months from the start of supply. For this period Elli guarantees not to increase prices. Afterwards, Elli guarantees during the minimum contract period not to increase prices owing to changes in billing, procurement, distribution and other administrative costs.

² Volkswagen Naturstrom Blue and Volkswagen Naturstrom Connect: Elli offers a limited price guarantee for a period of 12 months from the start of supply. During this period Elli guarantees not to make any price adjustments due to changes in grid usage fees, billing, procurement, distribution and other administrative costs.

Here you can find the terms and conditions sowie die electricity labelling.

We are here for you

Customer portal

Simply log in and view and edit a lot of important information about your Volkswagen Naturstrom contract.

In our customer portal you can, among other things:

  • enter meter reading

  • change customer data

  • register move

Hotline

Our Volkswagen Naturstrom service team will advise you by phone Monday to Friday from 8 am to 5 pm.

E-Mail customer service

Send us a message about your Volkswagen Naturstrom, and we will take care of your concern as quickly as possible.