Digital Product Manager - CRM (all genders) Salesforce

Permanent, Fulltime Munich | Berlin | Wolfsburg

Why us?

Elli Digital is the backbone of our company, dedicated to transforming electric vehicle charging with cutting-edge technology and digital services. We focus on developing smart, user-friendly software solutions that enhance the EV charging experience. Our products range from mobile apps for charging management to advanced platforms for businesses, all designed to integrate seamlessly with the Volkswagen Group's ecosystem. Joining Elli Digital means being part of a team committed to innovation and excellence in the rapidly evolving world of electric mobility.

Your mission

As a Digital Product Manager for CRM you will support the Product Owner of our CRM team as a Business Analyst. You will gather and analyze user requirements, configure workflows, and optimize system performance. Your decisions will be anchored in user insights and data to implement solutions that enhance sales, marketing, and customer service processes. Training and supporting users of our CRM system is an essential part of your role to drive user adoption. Frequent and effective communication with other product teams in the foundation area and
stakeholders such as Sales Units, Marketing and Operations/ Customer Service is key.

Your profile

  • You have a Bachelor's degree in business administration or technical studies or an equivalent combination of experience and education.
  • You have initial experience as a Product Manager or Product Owner in a digital or tech-focused organization, preferably in the energy, mobility or automotive sector.
  • You are familiar with iterative and incremental product development and experienced in agile ways of working.
  • You have already worked with CRM management systems, in particular Salesforce, and know how to use them.
  • You are keen on optimizing workflows and streamlining processes.
  • You are deeply curious about your product area always striving for the best product experience.
  • Effective stakeholder management is is an integral aspect of your daily operations.
  • You have excellent written and verbal communication skills in English.

Apply now